Ticketmaster's

TICKET SALES PORTAL

Ticketmaster wanted to redefine their suite of ticketing solutions by creating an unified online experience. These ticket solutions are to help ticket sales and transaction management applications for event and sport venues. 

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GOALS

  • Consolidate and simplify Ticketmaster’s desktop and web tools into a cohesive online platform. 
  • Create a set of tools that accommodate a wide range of users 
  • Create scalable features that can be adopted by small and large arenas.

CHALLENGES

  • Creating an interface that adapts to the needs of each user through configurable UI.
  • Selectively migrating features from existing tools to match the goals of users for the online platform

MY ROLE

I was the UX Design Lead on this project. My task included concepting, defining personas, field research, wireframes. I worked closely with the visual design team, stakeholders, and development to bring the vision to life.

Visual Design Credit: Vincent Pun, Alex Louie


DISCOVERY

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DEMOS


VISUALS